When uploading student photos that were taken on a smartphone or tablet device, there is a minor issue with WordPress where the image is sometimes rotated even though the original photo was taken in the correct orientation.
If you come across a photo that won’t upload in the correct orientation, you can work around the issue by following the steps below:
- Open the photo on a smartphone/tablet;
- Make any minor change such as crop, adjust brightness, etc.;
- Save the photo;
- Upload to the Student’s profile.
The above steps should eliminate the issue. It appears that this issue may be restricted to iPhones and iPads (not all models are affected) though that is not confirmed at the time of writing.
If you have any other problems with photo uploads, please contact Instructor Daniel for assistance by logging a support ticket.